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Delivery Info

We ship in business days. Monday - Friday, excluding national holidays.
Shipping starts from the date you received the “Your Order Has Shipped!” email.
The estimate above does not include manufacturing time - we need 1-3 business days to make sure your custom order is everything you hoped it would be.

We work with Mindray Australia and shipping partners all over Australia and New Zealand to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual time-frames may vary from region to region.

Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).

  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on these amazing couriers partners (Toll Express, AusPost, TNT Express) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    Most orders will be shipped from Baulkam Hills, NSW. Actual time-frame of shipment arrival varies from region to region. We always notify customers for a possible delays.